Product Design

Designing a new IA and UX based on a prioritised hierarchy of user needs and working towards a refreshed complementary UI whilst the brand evolves it's identity.

Try to make it as much of a case study as possible, with a reason, action and results.

-Brief description of Hive transformation (Reason for me)


My role
- Description of why i was needed (My role: it started with being challenged to review the current experience and how the team can design with coherence and consistency, to why i suggested to my manager about re-aligning the focus on design work for the team, ways of working in the team, design and development) to support this change (top level customer pain points?)
- summary of work i did, based on the UX Plan: Current IA, concept IA, Home, Schedule designs, schedule user journey based on new concept IA, smaller tasks such as de-briefing usability tests for design changes, contributing to the overall UX.

Portfolio example:
- Before IA, for iOS/And and Web
-Talk about usability testing to understand current experience and pain points around it, what user needs told us about re-forming
-Show research
-New IA for iOS
-Home/Schedule wireframes
-Listing of each product's top interaction
-Home/Schedule prototype
-Refreshed design, final concept

-Moving forward the team is doing a lot more testing
-How I helped the team in terms of design process and their next steps?

How a simple smart home proposition by British gas evolved into an economy of products for the home, that needed to refine and adapt it's UX for lifestyle customers.

  • Working with a talented user researcher, evaluating the product
Hive UX Strategy
  • Here we are (Proposition)
  • How customers see us now
    • Customer reviews
    • iOS/Android reviews
    • User needs review from interviews
  • Where Hive wants to go (Business requirements)
  • Measurement framework
    • How we will measure success
    • How we know who are customers are
  • A vision of that experience?

Portfolio: Change thumbnail to new design
  • Role: Improvements
  • UX Strategy
  • UX Strategy Examples:
    • How we have improved and measured UX
    • Current Hive design
    • Re-brand
    • Example of that design
    • Sketch files
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Made on